Reports to: Director of Community Engagement
Classification: Full-Time Exempt
Responsible for the support and development of community engagement programs and support of other various ECS programs and activities. Coordinates participation and execution of 1) section and student chapter programs 2) student membership program; 3) education and professional development workshops and 4) student and section engagement throughout the Society. Serves as staff liaison for section and student chapter relations and works closely with the staff and volunteer leaders to ensure that these relationships support the Society’s goals and objectives.
1. Support the awarded student and student chapter membership programs which include: developing collateral materials, managing student engagement and retention, and increasing the conversion rate of student members to professional members.
2. Support section membership and program development which include: section engagement, section member recruitment and retention, collateral development for section programs including meetings and related budget items.
3. Supports and executes education and outreach programs to engage key stakeholders with ECS including Short Course Education, Professional Development Workshops, Summer Fellowships, Travel Grants, Outstanding Student Chapter Awards, etc.
4. Oversees the ECS Jobs Board and associated career development programs.
5. Liaises with the Director of Community Engagement and Finance Department on the budget process through the netFORUM database for associated programs.
6. Works with available resources to create and distribute applicable brochures, signage, and collateral.
7. Researches and identifies potential student chapter program opportunities to pursue and charter; reviews and updates the student chapter profiles within the netForum database, records, and pipeline. Maintains records of all past and current approaches to student chapter development and programs.
8. Researches and identifies potential section program opportunities for ECS to pursue; reviews and updates the section profiles within the netForum database, records, and pipeline. Maintains records of all past and current approaches to section development and programs.
9. Create and review collateral material for Interface, Meeting Programs, e-news, Weekly Digest and ECS websites, in collaboration with the Directors of Community Engagement, Meetings, and Publications.
10. Provides section and student chapter updates for the ECS website, publications, and other marketing materials.
11. Provides additional support of the Society’s Association Management Software (netFORUM) and uses other specialized software (homegrown, etc.) to manage reports, data, and documents. Develops Standard Operating Procedures (SOPs) accordingly.
12. Other duties as assigned by the Director of Community Engagement.
Reports to the Director of Community Engagement. Has regular contact with all ECS Departments and staff members in the performance of duties. Cross-trained to perform certain duties of the Member and Constituent Services Specialist and functions in netFORUM.
1. External: Has regular contact with student members, section leadership and volunteers, and outside vendors. Has regular contact with ECS Section/Division Chairs, faculty advisors, corporate partners, and members.
PREREQUISITES FOR THE JOB
1. Education and Experience: Bachelor’s degree required; masters degree preferred; two years’ work experience required; prior student, chapter and program development/management skills preferred
2. Strong and mature interpersonal skills with an ability to lead, influence, and motivate others, including internal & external stakeholders
3. Strong verbal and written communication skills in order to craft detailed communications pieces to various stakeholders
4. Planning and execution of special projects during time-critical assignments with ability to remain calm and professional under pressure
5. Ability to manage multiple projects with multiple competing deadlines
6. Highly detail-oriented and organized
7. Adept at communicating with, and integrating the interests of, all levels of constituents
8. Solid analytical and problem-solving skills; ability to use good judgment.
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific demands for this position include, but are not limited to the following:
1. Physical mobility is required.
2. Travel is required both domestically and internationally up to 4-8 days per trip.
3. Must be able to bend, lift, reach, and stand for long periods of time.
4. Requires ability to meet critical deadlines and goals under high-pressure demand; includes nights and weekends.
5. May be expected to lift boxes and other collateral materials of up to 20 pounds.
6. Employee will be required to perform essential duties in a non-office setting including but not limited to biannual and other meetings or events.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Most work is performed in an office setting.
2. Fast-paced environment with the need to juggle multiple demands.
3. Must be available to work nights and weekends to meet heavy work demands and frequent deadlines.
INTERESTED IN APPLYING?
Human Resources & Operations Manager